Water-Resistant Liberty Air's earbuds are IPX5-rated for effective protection against liquids. If the SN is on the white sticker on the USB charging cable, please try this method: Remove the right earbud from the charging case. Also, it would be helpful if you could run our our diagnostic program on your desktop computer. 3. Only take one earbud out of the charging case. The left earbud never shows the 3-red-led flash. 2. Once I turn off the earbuds/put them in the charging case, which turns them off as well, they will not reconnect, no matter what I try, when powering them back on. If you can get past the few design flaws, you will find a great pair of earbuds that don’t break the bank. Only take one earbud out of the charging case. Part of the magic about these completely wireless earbuds is that you can take them out, pop one in your ear, and you're set. If you return the right earbud and close the lid, your device pairs automatically to the left earbud. Hi everybody, I have this unit (Anker Liberty Air) from yesterday, and I notice that with the charging case fully charged, put the buds inside does not charge the them. Windows 10 Pro Btw sorry I couldn’t help you @gharris999. 4. Liberty Air 2's charging case is not waterproof, so if it comes into contact with liquid use a … I’ve been using this BT adapter for about 1 month now, no issues, but for whatever reason, these earbuds simply will not reconnect without manual pairing. Anker Soundcore Liberty Air Headphones Factory Reset Instructions. Delete the “Soundcore Liberty Air” in device’s bluetooth list, and turn off the bluetooth on your device. Did you download the drivers from the Plugable website, or did you let Windows automatically install the driver? Desktop If you shake it can you hear something moving or are there any signs of damage. Once connected, you will hear a “beep”. Turn off the Bluetooth. Forum Thread . The Soundcore Liberty Air battery life is further extended up to 20 hours via the included charging case which has an internal 500mAh (1.85Wh) rechargeable battery that doubles as a portable power bank. 4. Put both earbuds into the charging case. From the start, pairing works perfectly fine, and once they are paired and remain powered on, everything works. Powered by Discourse, best viewed with JavaScript enabled. It doesn’t display the charging led when placed in the case. If you can’t quite afford the hefty price tag of Apple’s AirPods but still want a truly wireless experience, Anker’s Soundcore Liberty Air headphones offer a solid wireless experience on a budget. Both factored the same result. SoundCore Liberty Air left earbud not working fixed - YouTube Please let me know when you send the file. Make sure you read the reviews, one of the most common problems is the left earbud just does not work at all. After your phone has connected to Liberty Air, delete it from the list of paired devices. OS Build: 17763.316. Remove left earbud from charging case. 5. 2. Step 6. 4. Tap the multifunction touchpad on the earbud for 4 times. Buy Soundcore Liberty Air True Wireless Earphones with Charging Case, Bluetooth 5, 20 Hour Playtime, Touch Control Earbuds, Graphene Enhanced Sound, Noise Cancelling Microphones and Secure Fit (Black): Earbud Headphones - Amazon.com FREE DELIVERY possible on eligible purchases That said, the Liberty Air 2 earbuds do support fast charging so, they can hold 2 hours worth of charge from a 10 minute charge and fully charge to 100% in just 90 minutes, which can deliver up to 7 hours of runtime with volume at 50% and via bluetooth 5.0 … I was wondering if you could tell me whether you downloaded the files directly from our website or if you let Windows automatically download them from the Microsoft server. Let us know the result of what happens. You really only have two options. If you return the left earbud and close the lid, the master right earbud will still be connected. What You Get: Liberty Air true-wireless earphones, charging case, XS/S/M/L/XL Ear Tips, 60 cm micro USB cable, user manual, 3-month , and friendly customer service. The right earbud connects to your audio device and to the left earbud. The JLab JBuds Air Executive also have a stemmed design, but feel much cheaper than what Anker SoundCore … This topic was automatically closed 20 days after the last reply. The JLab JBuds Air Executive also have a stemmed design, but feel much cheaper than what Anker SoundCore … If I manually pair the left earbud, the Soundcore app always reports the battery level as being at 40%. Select “Liberty Air 2-L” to pair. I can see that the case contacts are clean and unobstructed. I’ve been using this BT adapter for about 1 month now, no issues, but for whatever reason, these earbuds simply will not reconnect without manual pairing. Anker SoundCore Liberty Air 2 vs. JLab JBuds Air Executive The Air Executive case is houses an integrated USB cable for charging the case and earbuds from anywhere. To use the left earbud … Keep the EarTips clean. User rating, 4 out of 5 stars with 1298 reviews. Newegg shopping upgraded ™ Voice Assistant Use the touchpad on Liberty Air's left earbud to wake up your phone's voice assistant. Testing these same earbuds with a Dell Windows 10 laptop, with it’s internal BT device and my mobile phone, the issue is not present, they work as intended on those other devices. ... automatically connect with the left earbud. Could there be something in the case preventing it from charging? Version 1809 When the right earbud is master, the Bluetooth name is Liberty Air 2, when the left earbud is master the Bluetooth name is Liberty Air 2-L.If you would like to use the left side only, please put the right side in the charging case and close the charging case cover. They should email you tomorrow. LED behavior (Earbuds) Breathing white TWS connecting Steady white for 1 second TWS connected Bluetooth Pairing with your Device 5. Nope, haven’t dropped it. The right earbud is the master and will connect to the left earbud automatically. No. Version 1809 Thank you for your response. You can use the right earbud separately as long as you take it out from the charging case. The only thing that will get them to reconnect, is to delete their paired entry, then re-pair them again. 3. 6. I will run the tool as well, and provide the info. It will gather device information and installation logs that will give better understanding of what other drivers are coming into play. OS Build: 17763.316, Dell Laptop Today is Sunday so it is not a business day for them. With a solid feature set and an attractive price, there’s lots to like here. I’ve cleaned the case with a swab and alcohol. I’m sorry about the problems with pairing the earbuds again after turning them off. Take the left earbud from the charging case or press once to turn on the left earbud—the white indicator light will be flashing. Hold button for +/-30 seconds to enter pairing mode. It help me know the version of the driver. Soundcore Liberty Air charging case questions I've had my Anker Soundcore Liberty Air earbuds for about 2 weeks now, and I love the buds themselves, but something I loathe is the charging case. A manual reset in the case only resets the right earbud. Put both earbuds into the charging case. One month into using them, i'm constantly having problem with my left earbud, which won't charge until i fiddle with it in the charging case like 10 minutes. Anker estimates the Soundcore Liberty Air's battery life to be roughly five hours, with 15 extra hours in the charging case. Repeat the same on the other earbud. Keep the EarTips clean. It doesn’t display the charging led when placed in the case. Slickdeals Forums Hot Deals Soundcore Anker Liberty Air True ... First Unread. Repeat the same on the other earbud. Liberty Air 2's charging case is not waterproof, so if it comes into contact with liquid use a … ... Earbud (In Ear) Features: Microphone, Noise Cancellation, Rechargeable Battery: Brand: Anker: UPC: Does not apply: Lot of 10 Anker Soundcore Liberty Air Earbuds with Charging … Details about Lot of 10 Anker Soundcore Liberty Air Earbuds with Charging Case A3902 White See original listing. Anker SoundCore Liberty Air 2 vs. JLab JBuds Air Executive The Air Executive case is houses an integrated USB cable for charging the case and earbuds from anywhere. You’ll notice an additional Soundcore Liberty Air 2-L entry in your Bluetooth device list. I have emailed service@soundcore.com but haven’t gotten a response yet. Please don’t change whatever situation you are currently in, we will troubleshoot from there. Turn on Bluetooth on your device and search for “SoundCore Liberty Air” to connect. Buy Soundcore Anker Liberty Air True-Wireless Earphones with Charging Case, Bluetooth 5, 20 Hour Battery Life, Touch Control Earbuds, Graphene Enhanced Sound, Noise-Cancelling Microphones (White) with fast shipping and top-rated customer service. Is Windows 10 at the same version on both the desktop and on your Dell laptop? We have seen this behavior with other audio devices in Windows, and are not 100% sure why it happens. On your Bluetooth device, go to Bluetooth settings, make sure Bluetooth is on, and select Soundcore Liberty Air on the available devices list. Remove your earbuds from the charging case and put them in your ears. My left earbud has stopped charging. Don’t hear any broken bits when shaking. No signs of damage. 4. Have you dropped it recently. I have submitted the log .zip via email, as requested. See below. If there are no signs of damage I recommend emailing service@soundcore.com they should be able to help or get you a replacement model if it is within the 18 month warranty. If I manually pair the left earbud, the Soundcore app always reports the battery level as being at 40%. Liberty Air 2 Soundcore Liberty Air 2 3” • Each time you power on your Soundcore earphones, it will automatically connect to your last successfully connected device if available within the Bluetooth range. Regularly clean the charging pins on the earbuds and charging case. The Anker Soundcore Liberty Air holds up against the more expensive competition and does everything it sets out to do. It also won’t sync with the right earbud now. Tap the multifunction touchpad on the earbud for 4 times. Then, quickly tap thr… see more Yes. The right earbud connects to your audio device and to the left earbud. Delete the “Soundcore Liberty Air” in device’s bluetooth list, and turn off the bluetooth on your device. Regularly clean the charging pins on the earbuds and charging case. Could you please answer a couple of questions about your setup that will help me better understand the issue? Firstly, as everyone already knows, the case is too small for any other buds. Repeat the same on the other earbud. Put both earbuds into the charging case. Open the charging case's lid at least once a month to ensure the earbuds start charging. The Anker Soundcore Liberty Air takes those principles, and applies it to the burgeoning true wireless earphone market. Soundcore Anker Liberty Air True-Wireless Earphones w/ Charging Case @Newegg $30 $30.00 ... and the return process is a nightmare. Yes, both devices are on the same OS SKU and updates/version. 7. 1. Anker - Soundcore Liberty Air True Wireless In-Ear Headphones - Black. New replies are no longer allowed. Tap the multifunction touchpad on the earbud for 4 times. Reduce the distance between your right earbud and your audio device. For example, try to have your audio device in your right pocket or on your right arm if running with an armband, as your right Soundcore Liberty Air earbud is the master (main) earbud. The charging case takes the total playtime to 20 hours. Soundcore Liberty Air 2 English 01 ... Open the charging case, the earbuds will automatically power on. For example, try to have your audio device in your right pocket or on your right arm if running with an armband, as your right Soundcore Liberty Air earbud is the master (main) earbud. Thank you for posting on our forum. Powered by Discourse, best viewed with JavaScript enabled. I tried both ways, allowing Windows 10 to auto install from the driver store, and I tried removing that driver and reinstalling with the latest version on plugable.com. Sorry forgot to mention about the drivers. 6. 7. The Anker Soundcore Liberty Air 2 controls are one of the few areas where some may not be happy. I’ve tried all the recommended contact cleaning procedures for the earbud and the case. In default mode, a double tap on the right bud is to play and pause and on the left to move to the next song on your list. I got my friend to buy me soundcore liberty lite from amazon (he has Prime, yay). Just recently purchased a pair of Anker Soundcore Liberty Air earbuds to use with my Windows 10 desktop and my Pluggable BT adapter. I’ve tried all the recommended contact cleaning procedures for the earbud and the case. Apple allows you to use either the left or right one independently, but unfortunately, that's not the case on Anker's option. Integrated Touch Control: Use the earbuds to answer calls and play, pause, and skip music on-the-go. Windows 10 Pro Reduce the distance between your right earbud and your audio device. There is no quick charge feature on the Liberty Air but charging … https://www.soundguys.com/anker-soundcore-liberty-air-review-21096 My left earbud has stopped charging. Take one earbud out of the charging case. Anker Soundcore Liberty Air Bluetooth headphones: What I don't like. It also won’t sync with the right earbud now. To do this, please plug the adapter into your computer, then go to this page, and follow the instructions there: In order to maintain privacy, please sent the resulting file via email directly to our support@plugable.com address instead of posting it here. If I keep the lid of the case open, I can see the buds are charging (both LEDs on the buds are steadily lit) for a minute, then both LEDs are turned off. 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